Contact
Talk to the desk
Questions about a payment, a supplier abroad, KYB or a partnership: write to us and a person from the operations desk replies on business days, in English, Indonesian or Russian.
For new requests, documents and anything about an order. Reply within one business day.
Business hours
Monday to Friday, 09:00–18:00 WIB (UTC+7); urgent payment matters also on Saturdays
Registered office
PT Global Payment Gateway
Graha Merdeka, Jalan Merdeka, Sumerta Kelod, Denpasar Timur, Denpasar, Bali 80239, Indonesia
Meetings by appointment. Documents can be signed at the office or delivered electronically.
Legal entity
Arkipo is a trading name of PT Global Payment Gateway, NIB 2412240053279. Full registration details are on the legal information page.
LegalOther addresses
- Complaints
- complaints@arkipopay.com
- Personal data requests
- privacy@arkipopay.com
- Security reports
- security@arkipopay.com
- Partner programme
- partners@arkipopay.com
Send a message
Tell us what you need to pay or receive, the currency and the approximate monthly volume. The more concrete the question, the faster the answer.